How can optimizing payment processes empower banks to build a resilient 2026 payment strategy?

A research into how efficient payment processes allow banks to redirect resources and manpower towards core banking functions.

Our participants profile

Director & Management


Banking Industry

Growth drivers 2024 >

Unveiling Payments Potential and Empowering Banks for the Future


In the dynamic landscape of banking and financial services, payments have emerged as a focal point of innovation, driving transformative change across the industry. As consumer expectations evolve and technological advancements accelerate, banks in the Benelux region are faced with the imperative to reimagine their approach to payments, while also maintaining the efficiency of their existing systems. This research endeavor explores the evolving role of payments within the banking ecosystem and delves into the challenges of balancing operational stability with the need for innovation. Through an in-depth analysis of industry trends, consumer behaviors, and technological innovations, we aim to equip banks with the insights and resources needed to drive innovation, enhance operational efficiency, and deliver superior customer experiences.


Innovation and New Value Models


Traditionally regarded as a fundamental but overlooked function, payments are now at the forefront of customer experience and innovation. The convergence of changing consumer behaviors and advancements in technology has paved the way for the development of innovative payment solutions. From contactless payments to peer-to-peer transfers, banks are exploring new ways to enhance the speed, security, and convenience of transactions, ushering in a new era of payments innovation.


Navigating Regulatory Complexity, Security, and Data


Amidst the backdrop of innovation, banks must navigate a complex regulatory landscape while adapting to the disruptions brought about by digitalization. Regulatory compliance remains paramount, with banks striving to ensure the security and integrity of payment systems while meeting evolving regulatory requirements. Concurrently, digitalization presents both opportunities and challenges as banks seek to deliver seamless, intuitive payment experiences that align with the expectations of modern consumers, operating within a changing competitive landscape.

Benefits of participation

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Unique insights

A personalised benchmark report enabling you to compare yourself with your peers in the industry.

A personal meeting

Receive a thorough analysis of your benchmark report, presented by an expert.

Ongoing learnings

Real-time access to the results of the research.

The categories


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About Sopra Banking

Sopra Banking Software (SBS) is a global financial technology company that’s reimagining how banks and the financial services industry operate in an increasingly digital world.


SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments and consumer and asset finance.


With 5,000 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leading Digital Banking Platform by Omdia’s Universe. SBS is a subsidiary of European digital consulting leader Sopra Steria (EPA: SOP), a 50,000-person company that generates annual revenue of approximately €5.1 billion. SBS is headquartered in Paris, France.